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استبيان Nigeria

NigeriaPolls panel pulse: [Staff test] Phone network and mobile money

موجه إلى: أعضاء اللجنة المسجلون.

الحالة
مغلق
العمل الميداني
من 22 أكتوبر 2026 إلى 5 نوفمبر 2026
الوضع
مسح بمجموعة المشاركين عبر الإنترنت، يجاب عليه عبر رابط على الهاتف
الأسئلة
29
انتقل إلى سؤال
  1. السؤال 1. Which network do you use most?
  2. السؤال 2. Do you use more than one SIM card?
  3. السؤال 3. Overall, how satisfied are you with your mai...
  4. السؤال 4. Rate your main network on call quality, from...
  5. السؤال 5. Rate your main network on mobile data speed,...
  6. السؤال 6. Rate your main network on coverage where you...
  7. السؤال 7. Rate your main network on value for money, f...
  8. السؤال 8. Rate your main network on customer service,...
  9. السؤال 9. In the last 7 days, how often did you have n...
  10. السؤال 10. What is your biggest problem with your netwo...
  11. السؤال 11. In the last 3 months, did you contact custom...
  12. السؤال 12. How likely are you to recommend your main ne...
  13. السؤال 13. In the last 12 months, did you switch networ...
  14. السؤال 14. Are you thinking of switching your main netw...
  15. السؤال 15. Since April, have you heard that networks mu...
  16. السؤال 16. About how much do you spend on airtime and d...
  17. السؤال 17. In the past 12 months, have you made or rece...
  18. السؤال 18. Which of these do you use? Choose all that a...
  19. السؤال 19. Which one do you use most?
  20. السؤال 20. What do you mostly use it for? Choose up to...
  21. السؤال 21. How often do you use it?
  22. السؤال 22. In the last 3 months, has a transaction fail...
  23. السؤال 23. Are the charges on your main provider too hi...
  24. السؤال 24. What is the main reason you use your main pr...
  25. السؤال 25. How much do you trust it to keep your money...
  26. السؤال 26. In the last 12 months, did anyone try to get...
  27. السؤال 27. In the last 12 months, did you lose money to...
  28. السؤال 28. ما أعلى مستوى تعليمي أكملته؟
  29. السؤال 29. What is your working status?
السؤال 1اختيار واحد

Which network do you use most?

  1. MTN
  2. Airtel
  3. Glo
  4. T2 (formerly 9mobile)
  5. Another network
اقتبس من هذا السؤال

PollsAfrica (2026). Question 1, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "Which network do you use most?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a1

السؤال 2اختيار واحد

Do you use more than one SIM card?

  1. نعم
  2. لا
اقتبس من هذا السؤال

PollsAfrica (2026). Question 2, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "Do you use more than one SIM card?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a2

السؤال 3العدد

Overall, how satisfied are you with your main network? Enter a number from 0 (not at all) to 10 (completely).

يعطي مشارك الاستبيان رقما.

اقتبس من هذا السؤال

PollsAfrica (2026). Question 3, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "Overall, how satisfied are you with your main network? Enter a number from 0 (not at all) to 10 (completely)." https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a3

السؤال 4اختيار واحد

Rate your main network on call quality, from 1 (very poor) to 5 (very good).

  1. 1, very poor
  2. 2
  3. 3
  4. 4
  5. 5, very good
اقتبس من هذا السؤال

PollsAfrica (2026). Question 4, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "Rate your main network on call quality, from 1 (very poor) to 5 (very good)." https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a4_call

السؤال 5اختيار واحد

Rate your main network on mobile data speed, from 1 (very poor) to 5 (very good).

  1. 1, very poor
  2. 2
  3. 3
  4. 4
  5. 5, very good
اقتبس من هذا السؤال

PollsAfrica (2026). Question 5, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "Rate your main network on mobile data speed, from 1 (very poor) to 5 (very good)." https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a4_data

السؤال 6اختيار واحد

Rate your main network on coverage where you live, from 1 (very poor) to 5 (very good).

  1. 1, very poor
  2. 2
  3. 3
  4. 4
  5. 5, very good
اقتبس من هذا السؤال

PollsAfrica (2026). Question 6, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "Rate your main network on coverage where you live, from 1 (very poor) to 5 (very good)." https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a4_coverage

السؤال 7اختيار واحد

Rate your main network on value for money, from 1 (very poor) to 5 (very good).

  1. 1, very poor
  2. 2
  3. 3
  4. 4
  5. 5, very good
اقتبس من هذا السؤال

PollsAfrica (2026). Question 7, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "Rate your main network on value for money, from 1 (very poor) to 5 (very good)." https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a4_value

السؤال 8اختيار واحد

Rate your main network on customer service, from 1 (very poor) to 5 (very good).

  1. 1, very poor
  2. 2
  3. 3
  4. 4
  5. 5, very good
اقتبس من هذا السؤال

PollsAfrica (2026). Question 8, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "Rate your main network on customer service, from 1 (very poor) to 5 (very good)." https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a4_service

السؤال 9اختيار واحد

In the last 7 days, how often did you have no signal or a dropped call?

  1. Never
  2. Once or twice
  3. Most days
اقتبس من هذا السؤال

PollsAfrica (2026). Question 9, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "In the last 7 days, how often did you have no signal or a dropped call?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a5

السؤال 10اختيار واحد

What is your biggest problem with your network?

  1. Slow data
  2. Dropped calls
  3. No coverage where I am
  4. High prices
  5. Data bundles run out fast
  6. Poor customer service
  7. No problem
  8. Something else
اقتبس من هذا السؤال

PollsAfrica (2026). Question 10, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "What is your biggest problem with your network?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a6

السؤال 11اختيار واحد

In the last 3 months, did you contact customer service? If so, was your problem solved?

  1. Yes, and it was solved
  2. Yes, and it was not solved
  3. I did not contact them
اقتبس من هذا السؤال

PollsAfrica (2026). Question 11, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "In the last 3 months, did you contact customer service? If so, was your problem solved?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a7

السؤال 12العدد

How likely are you to recommend your main network to a friend or colleague? Enter a number from 0 (not at all likely) to 10 (extremely likely).

يعطي مشارك الاستبيان رقما.

اقتبس من هذا السؤال

PollsAfrica (2026). Question 12, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "How likely are you to recommend your main network to a friend or colleague? Enter a number from 0 (not at all likely) to 10 (extremely likely)." https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a8

السؤال 13اختيار واحد

In the last 12 months, did you switch network or add a second SIM?

  1. نعم
  2. لا
اقتبس من هذا السؤال

PollsAfrica (2026). Question 13, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "In the last 12 months, did you switch network or add a second SIM?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a9

السؤال 14اختيار واحد

Are you thinking of switching your main network in the next 6 months?

  1. نعم
  2. Maybe
  3. لا
اقتبس من هذا السؤال

PollsAfrica (2026). Question 14, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "Are you thinking of switching your main network in the next 6 months?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a10

السؤال 15اختيار واحد

Since April, have you heard that networks must credit customers when service is poor? If yes, have you received any credit?

  1. Have not heard of it
  2. Heard of it, received credit
  3. Heard of it, no credit received
  4. Heard of it, not sure
اقتبس من هذا السؤال

PollsAfrica (2026). Question 15, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "Since April, have you heard that networks must credit customers when service is poor? If yes, have you received any credit?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a11

السؤال 16اختيار واحد

About how much do you spend on airtime and data in a typical month? (naira)

  1. Under 1,000
  2. 1,000 to 3,000
  3. 3,001 to 6,000
  4. 6,001 to 10,000
  5. Over 10,000
اقتبس من هذا السؤال

PollsAfrica (2026). Question 16, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "About how much do you spend on airtime and data in a typical month? (naira)" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#a12

السؤال 17اختيار واحد

In the past 12 months, have you made or received a payment, or sent or received money, using a mobile phone?

  1. نعم
  2. لا

If the answer is No, the respondent goes to question 28.

اقتبس من هذا السؤال

PollsAfrica (2026). Question 17, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "In the past 12 months, have you made or received a payment, or sent or received money, using a mobile phone?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#b1

السؤال 18Multiple choice

Which of these do you use? Choose all that apply.

  1. Bank app
  2. OPay
  3. PalmPay
  4. Moniepoint
  5. Bank USSD code
  6. MTN MoMo
  7. Another
  8. None of these
اقتبس من هذا السؤال

PollsAfrica (2026). Question 18, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "Which of these do you use? Choose all that apply." https://pollsafrica.com/questions/pa-test-money-ng-2026-10#b2

السؤال 19اختيار واحد

Which one do you use most?

  1. Bank app
  2. OPay
  3. PalmPay
  4. Moniepoint
  5. Bank USSD code
  6. MTN MoMo
  7. Another
  8. None of these
اقتبس من هذا السؤال

PollsAfrica (2026). Question 19, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "Which one do you use most?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#b3

السؤال 20Multiple choice

What do you mostly use it for? Choose up to three.

  1. Send money to family or friends
  2. Receive money
  3. Pay bills
  4. Buy airtime or data
  5. Pay in shops or markets
  6. Receive wages or business income
  7. Save
  8. Borrow
اقتبس من هذا السؤال

PollsAfrica (2026). Question 20, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "What do you mostly use it for? Choose up to three." https://pollsafrica.com/questions/pa-test-money-ng-2026-10#b4

السؤال 21اختيار واحد

How often do you use it?

  1. Daily
  2. A few times a week
  3. A few times a month
  4. Less often
اقتبس من هذا السؤال

PollsAfrica (2026). Question 21, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "How often do you use it?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#b5

السؤال 22اختيار واحد

In the last 3 months, has a transaction failed or been delayed?

  1. Never
  2. مرة واحدة
  3. A few times
  4. Often
اقتبس من هذا السؤال

PollsAfrica (2026). Question 22, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "In the last 3 months, has a transaction failed or been delayed?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#b6

السؤال 23اختيار واحد

Are the charges on your main provider too high, about right, or low?

  1. Too high
  2. About right
  3. Low
  4. لا أعرف
اقتبس من هذا السؤال

PollsAfrica (2026). Question 23, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "Are the charges on your main provider too high, about right, or low?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#b7

السؤال 24اختيار واحد

What is the main reason you use your main provider?

  1. It is the one everybody uses
  2. Low charges
  3. I trust it
  4. An agent or branch is near me
  5. It works with all networks
  6. Offers or rewards
  7. Something else
اقتبس من هذا السؤال

PollsAfrica (2026). Question 24, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "What is the main reason you use your main provider?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#b8

السؤال 25العدد

How much do you trust it to keep your money safe? Enter a number from 1 (not at all) to 5 (completely).

يعطي مشارك الاستبيان رقما.

اقتبس من هذا السؤال

PollsAfrica (2026). Question 25, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "How much do you trust it to keep your money safe? Enter a number from 1 (not at all) to 5 (completely)." https://pollsafrica.com/questions/pa-test-money-ng-2026-10#b9

السؤال 26اختيار واحد

In the last 12 months, did anyone try to get your money or your PIN by a call, text, or message?

  1. نعم
  2. لا
  3. أفضل عدم الإفصاح
اقتبس من هذا السؤال

PollsAfrica (2026). Question 26, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "In the last 12 months, did anyone try to get your money or your PIN by a call, text, or message?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#b11

السؤال 27اختيار واحد

In the last 12 months, did you lose money to fraud on your phone?

  1. نعم
  2. لا
  3. أفضل عدم الإفصاح
اقتبس من هذا السؤال

PollsAfrica (2026). Question 27, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "In the last 12 months, did you lose money to fraud on your phone?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#b12

السؤال 28اختيار واحد

ما أعلى مستوى تعليمي أكملته؟

  1. None or primary
  2. الثانوية
  3. التعليم العالي
اقتبس من هذا السؤال

PollsAfrica (2026). Question 28, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "What is the highest level of education you have completed?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#c1

السؤال 29اختيار واحد

What is your working status?

  1. عاملون بأجر
  2. Self-employed or trading
  3. طالب
  4. Not working
  5. Retired or other
اقتبس من هذا السؤال

PollsAfrica (2026). Question 29, NigeriaPolls panel pulse: [Staff test] Phone network and mobile money [Survey question]. "What is your working status?" https://pollsafrica.com/questions/pa-test-money-ng-2026-10#c2

بعد العمل الميداني. ننشر ملف الردود ودليل الترميز لهذه الدراسة بعد إغلاقها. وتأتي البيانات الجزئية على مستوى المشارك في وقت لاحق، وتُتاح للمستخدمين المعتمدين فقط. اطّلع على كيف نجمع البيانات ونتحقق منها، أو ارجع إلى بنك الأسئلة.